Before a rug enters a customer's home, we care about more than just its beauty.
A rug is often brought home because the pattern is right, the size is suitable, the feel is comfortable, or it just fills the missing warmth in a space. But for Flanders rugs, a rug is not just the final touch before a customer completes their home decor; it truly integrates into the daily life of the entire family: footsteps in the living room, movement by the dining table, activities of children and pets, and even the daily routes walked by elders. Therefore, what we care about is not just whether the product looks beautiful, but more importantly, whether it has a clear origin, stable quality, and trustworthy sales responsibility.
Flanders Rugs is operated by Rise Fortune Co., Ltd., selecting rugs from Europe and various other regions for its customers. For us, a rug is a home furnishing item that will accompany a customer's family life for a long time. From materials, weaving methods, size recommendations to the actual user experience after laying, we hope to provide not just "buying a rug," but a more reassuring, clear, and responsible purchasing process.
Rise Fortune Co., Ltd. and its brand, Flanders Rugs, value product quality and sales responsibility. They have insured all imported and sold rugs, home furnishings, and mat products with product liability insurance, providing customers with greater peace of mind when making purchases. The purpose of product liability insurance is not to replace product warranty, nor is it a promise that all use cases will be covered. Instead, it provides a more comprehensive protection mechanism when a product causes bodily injury or property damage to a third party due to a liability incident. This insurance is part of our responsibility as an importer for products after they enter a customer's home.
Rise Fortune Co., Ltd. and its brand Flanders Rugs have insured their imported rugs, home furnishings, and mat products with product liability insurance. The scope of coverage is subject to the policy terms approved by the insurance company.
